Intrado Resources

We're a year and a half into the FCC's Next Generation 9-1-1 transition order 24-78, and the
A year and a half into FCC 24-78, and with 2565 PSAPs requesting Phase 1 service (as of September
Every September, FEMA's National Preparedness Month serves as an important reminder that
Join us for the next installment of the 2026 State of the 9-1-1 Industry Report Webinar Series,
LONGMONT, Colo., Sept. 09, 2026 –Intrado Life & Safety, Inc. (Intrado), a global leader in
Every year, communities across the country pause to recognize National 988 Day of Awareness, a date
LONGMONT, Colo., August 26, 2026 –Intrado Life & Safety, Inc. (Intrado), a global leader in
Longmont, CO and Reston, VA – September 2, 2026 – Intrado Life & Safety, Inc. (Intrado), a leader
In a recent Intrado webinar, public safety experts and some of the authors of Intrado's 2026 State
Every second matters after a serious collision, but today, getting help moving fast still depends
Watch our recorded webinar with Algo about how K-12 and higher education institutions can
Intrado Emergency Routing Service (ERS) is now available for Cisco Webex Calling Multi-Tenant
August is National Wellness Month, a time dedicated to promoting healthy habits and prioritizing
As public safety agencies continue to modernize emergency communications infrastructure, Next
Watch our recorded Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government
Effective emergency communication depends on delivering the right message to the right people at
Longmont, CO – July 28, 2026 – Intrado Life & Safety, Inc. (Intrado), a global leader in emergency
How prepared is your organization if an emergency were to occur? In a critical situation, every
Meet Intrado OneAlert™, our next-generation mass notification platform designed to streamline and
Protect your people, facilities, and critical assets with Intrado OneAlert™ — a comprehensive
LONGMONT, Colo., July 20, 2026 — Intrado,a global leader in emergency communications technology,
This summer, millions of fans bounced between the US, Canada, and Mexico for the World Cup. Good
Watch our recorded Share.Solve.Evolve. webinar introducing Intrado's 2026 State of the 9-1-1
Watch ourrecordedShare.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government &
Explore our interactive Emergency Routing Services (ERS) demo to see how Intrado's ERS ensures
Explore our interactive Intrado OneAlert™ demo to see our comprehensive emergency notification and
LONGMONT, Colo., June 24, 2026 — Intrado,a global leader in emergency communications technology,
LONGMONT, Colo., June 23, 2026 — Intrado, a global leader in emergency communications technology,
The Decisions Shaping The Future of 9-1-1 Are Being Made Now. The 2026 State of the 9-1-1 Industry
Explore our interactive VIPER NextGen demo to see how a unified, intelligent platform helps
LONGMONT, Colo., June 17, 2026 — Intrado, a global leader in emergency communications technology,
LONGMONT, Colo., June 16, 2026 — Intrado is proud to announce that it has been named a winner of
There's a pattern emerging among smaller ILECs and rural carriers grappling with FCC 24-78 and the
LONGMONT, Colo., May 27, 2026 — Intrado Life & Safety, Inc. (Intrado), a global leader in emergency
During an emergency, getting help to the right place and the right people inside your organization
Public Safety Answering Points (PSAPs) and emergency communications centers across North America
When emergencies happen, dialing 9‑1‑1 is only part of the response. Today’s enterprises need
Safety is a shared responsibility across organizations whether you operate an enterprise campus,
Response on the Road When a serious collision happens, everything comes down to timing. Emergency
Twelve months feels like a long time until you’re in the middle of it. For non-nationwide carriers
Watch our recorded Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government
Problem Many PSAPs and ECCS still rely on fragmented, legacy systems for location and incident
Modern emergency call handling relies on accurate, timely location data — yet too often, that data
Emergency Communication Centers (ECCs), or Public Safety Answering Points (PSAPs), serve as the
March 25, 2026, marked the first anniversary of the FCC's announcement that 9-1-1 Authorities could
In moments of crisis, before emergency vehicles arrive or flashing lights appear, one connection
LONGMONT, Colo.,April 08, 2026 — Intrado Life & Safety, Inc. (Intrado), a global leader in
Every year, emergency call centers in the United States handle an estimated 240 million 9-1-1
Watch our Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government &
We’re excited to share some outstanding news. Intrado OneAlert™ has been named a winner of the Best
In an era where smartphones can pinpoint a coffee shop within meters, it is easy to assume that
When the FCC adopted Order 24-78, it gave non-nationwide originating service providers (OSPs) a
Readying Low Earth Orbit Satellite Services for Emergency Communications The much-talked-about
Driving the Conversation on Trends and Technologies What did the 2025 State of the 9-1-1 Industry
The transition to NG9‑1‑1 is well underway — but for many Originating Service Providers (OSPs), the
Recently, we published a whitepaper that deep dives into how Advanced Automatic Collision
Watch our recorded Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government
In today’s rapidly evolving technological landscape, emergency communications centers (ECCs) — also
What if smarter vehicle data could save over 2000 lives a year? In this episode ofUnder the Hood:
Problem Many PSAPs and ECCS still rely on legacy technology such as Centralized Automatic Messaging
Emergency Communication Centers (ECCs), also known as Public Safety Answering Points (PSAPs), are
In healthcare, a delay of even a few seconds can change a patient’s outcome. Hospitals, clinics,
Watch our recorded Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government
We’re thrilled to announce that Intrado has been honored with the 2026 BIG Innovation Award for
We Are Intrado — Empowering 9‑1‑1 Professionals Every call for help deserves a response powered by
It’s been more than five years since the Federal Communications Commission (FCC) adopted rules to
At CES 2026, Intrado and SBD Automotive showcased a breakthrough in vehicle safety with Advanced
Every second matters after a serious crash. Traditional emergency response relies on a witness,
Watch our recorded Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government
Since 1988, Intrado has been committed to supporting its employees through life's toughest moments.
When most people think about calling 9-1-1, they picture a simple, direct connection between their
The DIY home alarm solution market is booming, with over half of households in the U.S already
In emergencies, every second counts - and every life matters. But what happens when someone can't
Discover What's Shaping the Future of Emergency Communications Intrado's 2025 APCO/NENA Survey
When you call 9-1-1, the last thing you want is for your call to be routed to the wrong dispatch
Emergencies demand speed, clarity, and coordination whether in education, healthcare, enterprise,
CBCOG Texas leading the way in transforming 9-1-1 intake with Intrado's innovative text-to-911
Intrado OneAlertTM Unified Mass Notification Platform for On-Premises Emergency Alerts, IP Paging &
Intrado OneAlertTM Unified Mass Notification Platform for On-Premises Emergency Alerts, IP Paging &
Intrado provides innovative and life-saving solutions that can help schools easily communicate with
Phase 2 of the FCC’s NG9-1-1 transition order has arrived, revolutionizing call routing, location
My son, who works providing camp equipment and services to firefighters in remote areas, recently
Every day, across the nation, first responders step up to the plate. Firefighters, law enforcement
Recent FCC Guidance Increases the Imperative for Organizations to Ensure Kari's Law and RAY BAUM'S
Watch this recorded Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government
Marcando el rumbo en tendencias y tecnologías El Informe sobre el Estado de la Industria del 911 en
At Intrado, we believe that the strength of our cybersecurity program lies not just in our
Not every career begins where you think it will. For Mariana Salazar, her journey into the world of
LONGMONT, CO – September 17, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in emergency
September is FEMA's National Preparedness Month, a time to reflect on how we can better prepare for
The Federal Communications Commission (FCC) enacted Kari’s Law and RAY BAUM’S Act to enable direct
An Expert Panel on Kari’s Law, RAY BAUM’S Act, and the Risks of Non-Compliance In July 2025, the
Staying ahead of evolving safety and telecommunications regulations is no longer optional, it's a
Every year, communities across the country recognize Suicide Prevention Week as a time to raise
The transition to Next Generation 9-1-1 (NG9-1-1) represents the most significant step forward in
Intrado’s Paging Relay is a patented PoE network appliance that provides critical communication
APCO 2025 wrapped up two weeks ago, and the Intrado team is still feeling the excitement from an
During NENA 2025, D. Jeremy DeMar, Intrado’s Senior Manager of Government and Regulatory Affairs,
New FCC regulations are transforming 9-1-1 requirements for mobile carriers of all sizes across the
When disaster strikes, leadership in the 9-1-1 center becomes more than just coordination, it
In late July 2025, the FCC released a new fact sheet, FAQ, and blog by Public Safety and Homeland
Protection and Peace of Mind When Emergencies Occur Self-installed and self-monitored home security
Scale Smarter. Protect Faster. Modernize Emergency Response. Today's alarm call centers face
Fast, Flexible, Future-Ready Connections Between 9-1-1 and the Devices Shaping our World From
Modern vehicles can detect everything from minor fender-benders to high-impact crashes — but
Driving Intrado’s Brand Vision As Lead Graphic Designer
It's important to remind people who reside in seismic zones about the risk earthquakes pose and how
LONGMONT, CO – July 22, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in 9-1-1
LONGMONT, CO – July 15, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in 9-1-1
LONGMONT, CO – July 1, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in emergency
Understanding and Meeting the FCC's NG9-1-1 Rules for Originating Service Providers By a unanimous
LONGMONT, CO – June 17, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in 9-1-1
Leading the Conversation on Trends and Technologies We’re living through a true technological
We’re counting down the days to NENA 2025, and if you’re heading to Long Beach, we hope to see you
LONGMONT, CO – June 10, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in emergency
LONGMONT, CO – June 3, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in emergency
LONGMONT, CO – May 27, 2025 –Intrado Life & Safety, Inc. (Intrado), the leader in emergency
At Intrado, we understand the complexity of regulatory compliance—because we’re in it with you. We
This Share. Solve. Evolve. Webinar hosted by D. Jeremy DeMar, Intrado's Senior Government &
At Intrado, we’re not just connected to public safety through the technology we build — we’re
A Closer Look at Multimedia Video to 911 Imagine you’ve just been in a crash on the side of a
Before flashing lights or wailing sirens, there’s always a voice behind the phone, calm, clear, and
Longmont, CO - April 24, 2025 –Intrado Life & Safety, Inc. (Intrado), a global leader in emergency
FCC compliance can feel like threading a legal needle—especially with new Next Generation 9-1-1
April 17, 2025 - DOVER, Del. – Governor Matthew Meyer joined Secretary Joshua Bushweller, State 911
As of Tuesday, March 25, 2025, 9-1-1 Authorities could begin to issue Next Generation 9-1-1
Intrado is thrilled to bring to market an enhanced user experience to PSAPs across North America.
In every emergency, there’s one voice that is heard before sirens ever wail or lights begin to
Real time text translation for PSAPs with Intrado VIPER NextGen
Real time text translation for PSAPs with Intrado VIPER
These dedicated individuals serve as the lifeline between crisis and resolution, working tirelessly
LONGMONT, CO – March 25, 2025 –Intrado Life & Safety, Inc. (Intrado), a global leader in emergency
Revolution is now Intrado OneAlert Colleges and universities face an evolving set of safety
A Trusted Path to NG911 Compliance In 2024, the FCC mandated that OSPs transition to NG911-capable
When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public.
In this recorded webinar, you'll learn the transformative impact of connected vehicle technology
Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep
Industry Reference 9-1-1 Call Handling When citizens call 9-1-1 for help, their expectations are
911 Data Transformed into Actionable Insights PSAPs collect vast amounts of 911 data - ECaTS helps
Texting to 9-1-1 saves lives - really. Texting to 9-1-1 is a reality. What began as a
Video or photos, seamlessly integrated into the call flow—and controlled by call handlers The
Comprehensive Cybersecurity Services for 911 Call Centers, PSAPs and ECCs
At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the
Bridging Technology and Public Safety: A Conversation with John Snapp
LONGMONT, CO – February 11, 2025 – Intrado Life & Safety (“Intrado”), a global leader in emergency
Recent research shows that 90% of STEM organizations anticipate a talent shortage, underscoring the
Join us for the latest installment of Intrado’s Share. Solve. Evolve. thought leadership series for
FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025.
In today’s digital world, cybersecurity is more critical than ever before. As organizations rely on
LONGMONT, CO – January 9, 2025 – Intrado Life & Safety (“Intrado”), a global leader in public
As the holiday season approaches, we find ourselves reflecting on the gifts that bring true joy and
Carrier Billing Information Repository Meeting Dispatchable Location Requirements and Save Lives
What the FCC's NG911 Rules Mean For OSPs
Emergency Response Link We Know Your Jurisdictions
PSAP Outage Contact List
Intrado Locate Before Route Transforming How Calls are Routed to Public Safety
988 Georouting Localized Help for Those in Need
911 compliance is a critical aspect of workplace safety that merges legal obligations with moral
Veterans Day is a time to honor the courage, dedication, and selflessness of those who served,
Meet Victoria Ogaga: A seasoned Public Safety Answering Point (PSAP) professional with experience
Natural disasters, such as hurricanes, present unique challenges to 911 Emergency Communication
In honor of America's Safe Schools Week, we're bringing together expert panelists from Winchester
First of all, a huge thank you to all of the first responders and dispatchers and everyone else in
October is designated as National Protect Your Hearing Month. It’s crucial to raise awareness about
October marks Cybersecurity Awareness Month, a time when businesses, organizations, and individuals
Featuring Irwin Lazar, President and Principal Analyst at Metrigy Are you confident your enterprise
The digital transformation has been reshaping industries across the board, and emergency services
Liz Nguyen, CTO of Intrado, recently sat down with Authority Magazine for an illuminating interview
September is FEMA’s National Preparedness Month, a crucial time dedicated to raising awareness
Montreal, QC – August 28, 2024 – Intrado Life & Safety (“Intrado”), a global leader in emergency
This year, APCO 2024 was in sunny Orlando, marking the second time in the city for many public
Germantown Central School District has chosen Intrado OneAlert to help improve safety and
In this recorded webinar, we discuss the transformative power of Direct Video Calling in emergency
These have been exciting times for us at Intrado with respect to our PSAP facing offerings. In June
Guiding PSAPs Through Their Cloud Evolution
LONGMONT, CO – August 5, 2024 – Intrado Life & Safety, a global leader in public safety solutions,
Since 1998, 911 calls from mobile phones have been routed to the nearest public safety answering
As I reflect on the events of last week, it’s clear that the rapidly evolving landscape of public
By a unanimous vote on July 18, 2024, the Federal Communications Commission took a groundbreaking
In this recorded webinar, you'll gain a deeper understanding of how transformational training can
In this recorded webinar, you'll learn about Telephony Denial of Service (TDoS) targeting 911
Today we use our phones to navigate, share our location with friends, or track rideshares. Location
Modern enterprises face obstacles in ensuring reliable E911 support due to their complexity and a
LONGMONT, CO – July 8, 2024 –Intrado Life & Safety (“Intrado”), a global leader in emergency
Voice to Text Transcription and Translation Real time transcription and translation for the PSAP
VIPER as a Service Hybrid Cloud NG 9-1-1 Call Handling For years, Intrado’s VIPER CPE has been the
Intrado Spatial Insight Priceless to the Field, Free to the PSAP As public safety professionals,
Cloud Native NG 9-1-1 Call Handling For years, Intrado has been the gold standard for 9-1-1
When service-impacting issues arise for 911, it’s critical to communicate that information to
LONGMONT, CO – June 25, 2024 – Intrado Life & Safety (“Intrado”), a global leader in emergency
Josh Burch, Senior Director of Product Management, joined UC Today to discuss the challenges of
In recent years, the number of companies that have embraced fully remote or hybrid work models has
In this recorded webinar, we discuss raising awareness about mental health within the Public Safety
Ensuring 911 Location Management, Call Routing, and Incident Response Integration Minimizes Risk
For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado
May is not just any month; it’s Mental Health Awareness Month, a time to come together to shine a
John Snapp discusses the FCC's location-based routing rules for carriers and shares how Intrado
Details matter when you’re responsible for monitoring and managing the “big picture” view of your
Your duty of care extends beyond compliance with state and federal E9-1-1 regulations like Kari’s
One of the constant refrains we hear from our customers at emergency call centers is that staffing
Get an introduction to our Emergency Call Relay Center (ECRC), meet some of our talented
Intrado offers innovative and life-saving solutions specifically designed to connect those in need.
In this on-demand webinar, our expert ECC panelists discuss the critical realm of 911 emergency
That's a wrap on Enterprise Connect 2024! We've compiled some of the highlights from our time at
In the final Understanding Enterprise E911 video, learn what sets Intrado apart from other 911
Location-Based Routing (LBR) just got more real. The compliance timeline has been set.
Register to watch an insightful on-demand webinar. We'll explore innovative solutions to overcome
LONGMONT, CO – March 5, 2024 – Intrado Life & Safety (“Intrado”) , a global leader in emergency
In part seven of our Understanding Enterprise E911 series, Josh provides an overview of Intrado's
Artificial intelligence (AI) is poised to significantly change the world, with public safety being
In part six of our Understanding Enterprise E911 series, learn what you should look for when
Campus safety is a top concern for healthcare and educational facilities. When emergencies happen,
In part five of our Understanding Enterprise E911 series, Josh discusses why E911 poses a challenge
In part four of our Understanding Enterprise E911 series, learn what's at stake when E911
Intrado OneAlert™ is an emergency mass notification system that unifies disparate technology into a
Since the July 2022 launch of the three-digit 988 short code, more than 7.6 million calls, texts,
Emergency mass notification systems are used to send alerts to groups and individuals during a
In part three of our Understanding Enterprise E911 series, gain an understanding of two important
Audio alerts are a type of notification method that Intrado OneAlert™ provides to help customers
In part two of our Understanding Enterprise E911 series, Josh Burch explains section 506 of RAY
In part one of our Understanding Enterprise E911 series, Josh Burch sets the stage with a
Meet Your Intrado Safety Advocacy Council Hosts: Bob Erspamer Bob serves as the Director of Safety
E911 and UC: What’s the problem? Remote work and mobility have created complexity for businesses
Join us on November 2 at 1 pm EST for an insightful and interactive webinar to learn how video
The influence of geographic information systems (GIS) on emergency communications continues to find
Saving lives by improving public safety outcomes.
LONGMONT, CO – October 18, 2023 – Intrado Life & Safety (“Intrado”), a global leader in public
Join us for an insightful and interactive webinar that delves into the critical aspects of PSAP
With the start of the school year, district administrators in Michigan have been reassessing safety
At the end of 2022, the FCC (Federal Communications Commission) laid down the gauntlet on improving
During a crisis, protecting students and staff requires careful planning and proactive decision
The move to an IP-based infrastructure offers numerous benefits, some of which will be used every
Having spent many years as a technologist in the telecommunications industry, I was hoping to see
LONGMONT, CO – July 13, 2023 – Intrado Life & Safety (“Intrado”), a trusted provider of software
This probably won’t come as news to you: Something like 3.5 billion people around the world consume
LONGMONT, CO – June 14, 2023 – Intrado Life & Safety (“Intrado”), a trusted provider of software
A lockdown typically takes place when there is a credible threat within the interior or exterior of
In the coming weeks, Intrado will introduce the Sonic EDGE, an alternate configuration of the Sonic
I was raised with the old adage that you had to “take the bad with the good.” Your heavy-duty
Longmont, CO, April 25, 2023 – Following a rigorous review process, Intrado Safety Shield is now
Hidden beneath the buzz of 5G wireless network rollouts was the FCC auction of a band of spectrum
Managing Complexity, Location and Reporting Requirements The vision of private wireless was mostly
Cybersecurity experts often refer to the dangers to an enterprise in terms of their threat
A strategic — and well-tested — emergency plan can help staff respond effectively in a crisis.
LONGMONT, CO – March 27, 2023 – Intrado Life & Safety (“Intrado”), a trusted provider of software
What’s Your Plan for 911 Services? As satellite communications gain significant momentum, companies
Intrado has been recognized by Popular Science as 1 of the 100 greatest innovations of 2022.
Preparing for Severe Weather The National Oceanic and Atmospheric Administration (NOAA) claims that
To be prepared for emergencies, schools should review their mass notification systems and
NEW YORK, NY and LONGMONT, CO – January 31, 2023 – Stonepeak, a leading alternative investment firm
Mass notification systems are essential for every K-12 school. There is an increasing demand for
Many companies and workers have permanently embraced work from home or flexible work policies after
GIS Day 2022: How Can You Learn from North Dakota’s GIS Data Upgrade for NG911 Readiness? As public
NEW YORK and ISLANDIA, N.Y., Sept. 16, 2022 (GLOBE NEWSWIRE) -- Stonepeak, a leading alternative
Breakthrough technologies seem to come at us in bursts of innovation, and recent industry
In case you missed our exciting, industry-first announcement, Intrado recently collaborated with
This webinar explains how the Location Before Route technology is revolutionizing public safety,
ISLANDIA, N.Y., June 14, 2022 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”),
ISLANDIA, N.Y., June 13, 2022 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado”), a global leader
Intrado Life & Safety is pleased to announce the launch of its new Enhanced 911 (E911) integration
Stop us if any of these scenarios sound familiar: You could use an automated way to plot specific
Those of us from the information technology profession did you a disservice many years ago when we
Digital transformation has reached the public safety market. Following in the footsteps of the
Key Highlights from our E911 FAQ Jose Alvarado, E911 sales engineer, lends his expertise to this
PSAP-Initiated Texting: Why it Matters and How it can be Leveraged PSAP-Initiated Text allows 911
Intrado’s managed evolution to the cloud means that our network is extraordinarily resilient and
To listen to this episode and follow along with us on Spotify, click here.
What’s the news? AT&T* is the first carrier to launch location-based routing to automatically
Intrado recently launched its location-based routing feature for wireless 911 callers, Locate
Spatial Command & Control Many agencies often lack standardized incident response mapping across
From Planning to Managing Your GIS Journey, in Just Four Steps We’ve brought our unrivaled
ISLANDIA, N.Y., April 11, 2022 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the
Intrado’s VPN VIPER puts remote 911 call handling within reach. When COVID-19 struck the U.S. in
As wireless technologies continue to emerge and evolve in 2022, Intrado has been busy keeping up
When PSAPs Go Remote, Intrado Goes With Them When circumstances dictate that public safety
There’s one thing to know about 2022: Many more communities across the U.S. will become smarter
Enterprise Security and E911 Compliance Challenges in a Hybrid Working World In today’s world,
What is E911 and Why Should My Enterprise Care? Enhanced 911, or E911, is a technology that allows
Actionable Intelligence for Next Generation 911 Wireless Routing Analysis (WRA) is a groundbreaking
The Great E911 Migration The great migration from on-premises phone systems to cloud-based
ISLANDIA, N.Y., March 03, 2022 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the
Identifying a caller’s location is one of the most pressing technology-related concerns with 911
Data is incredibly valuable to Public Safety Answering Points (PSAPs). Another critical component
Knowing that one agency’s needs may be profoundly different from another’s, Intrado created a suite
Data can be incredibly valuable; but like most things that are worth a lot, it needs to be
In July 2021, Intrado and ADT joined forces to deliver alarm data directly to text-enabled 911
The Federal Communications Commission (FCC) regulations require organizations with multi-line
Every year, PSAPs field millions of requests for assistance from alarm companies. New technology is
For years we’ve all repeated the mantra that technology is evolving quickly in the world of
What is NG911? Intrado provides Next Generation 911 call routing technology (NG911) to more than
The idea of smart cities—those that use connectivity to derive data that improves quality of life
Innovations in technology are happening at all levels, too—from established leaders in public
When COVID-19 struck the U.S. in early 2020, public safety was among those immediately thrust to
The Intrado Emergency Call Relay Center (ECRC) exists to handle emergency calls that cannot be
The term, “Public Safety", is often described as a wide array of government responsibilities that
Adapting to Ever-Changing Consumer Behavior In today’s world, using text, video, post messages, and
Delivering Safer Outcomes with Smart Cities Smart Cities are the today and tomorrow of emergency
This guide focuses on the role of GIS within NextGen 911, defines the GIS-related functional
ISLANDIA, N.Y., Aug. 05, 2021 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”),
“84% of Americans are extremely to moderately concerned about calling 911 from an office building,
ISLANDIA, N.Y. and BOCA RATON, Fla., July 22, 2021 (GLOBE NEWSWIRE) -- Intrado Corporation
ISLANDIA, N.Y., June 17, 2021 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”),
Using modern Esri technology, authoritative GIS data, and powerful search capabilities, public
Not All Clouds Are Created Equal We can all attest to a general shift toward cloud computing
Map-based 911 Call Handling with Authoritative GIS Data Last week we announced the launch of
ISLANDIA, N.Y., March 24, 2021 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the
Getting relevant data from the Internet of Things to 911 from any “Smart” device When first
ISLANDIA, N.Y. and LITTLETON, Colo., Feb. 25, 2021 (GLOBE NEWSWIRE) -- Intrado Corporation
There are no “Lone Rangers” in public safety. It is just as important for public safety answering
ISLANDIA, N.Y., Feb. 09, 2021 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”),
Managing locations for Unified-Communications-as-a-Service (UCaaS) deployments that scale into the
OMAHA, Neb., Sept. 24, 2020 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”), a
Unified-Communications-as-a-Service (UCaaS) provides enterprises with capabilities and
No one can predict when or where a serious emergency will occur. They can happen at home but also
The magic of 9-1-1 is its simplicity; just three digits that anyone can easily use to get help in
Intrado Life & Safety collaborated with UC Today to provide the Unified Communications (UC)
3 Reasons Enterprises Need a 911 Solution Provider When Americans call 911, they expect to receive
OMAHA, Neb., July 28, 2020 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”), a
OMAHA, Neb., May 26, 2020 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”), a
One of the most pressing technology-related concerns in 911 today is quickly identifying the
OMAHA, Neb., April 14, 2020 (GLOBE NEWSWIRE) -- Intrado Corporation (“Intrado” or the “Company”), a
Last updated: March 13, 2023 Migrating to Microsoft Teams? Consider Dynamic E911. If your
Enterprises Are Now Required to Provide Dispatchable Locations With 911 Calls Intrado applauds the
When an emergency strikes, you pick up the phone and call 911. A helpful call taker confirms your
Most people don’t dial 9-1-1 and then hang up. Most people don’t realize that a 9-1-1 abandoned
Mary Boyd, VP of Government and Regulatory Affairs The first 911 call placed on February 16, 1968
The Top Three E911 Obstacles Facing Enterprises When we talk to enterprises about 911, we often
By: Marcus Andronici, Principal Sales Engineer In recent blogs, we talked about the key components
Someone in distress, unable to speak, dials 911 from their VoIP system at the office. The Public
By: Marcus Andronici, Principal Sales Engineer Handset technology has evolved to the point that
The information that Public Safety Answering Points (PSAPs) can receive today has come a long way
Earlier this month I attended the NENA 2017 conference in San Antonio, Texas. As always, it was a
The Internet of Things, or IoT, is one of today’s hot topics in tech. IoT will change how
Intrado commends the New York City Council for the recent passage of the new E911 legislation,
Intrado is pleased to announce that its Emergency Gateway (EGW) has achieved ShoreTel TechConnect
One critical component of the transition to Next Generation 9-1-1 (NG9-1-1) systems is a shift from
Employees travel across the nation to attend meetings and conferences. Teams to meet and brainstorm
LEAD THE WAY Geographic Information Systems (GIS) is front & center in the march toward a
The importance of mission critical Geographic Information Systems (GIS) data for call- and
An integrated approach to Geographic Information Systems (GIS) is essential to Next Generation
Last month, Intrado's Emergency Gateway (EGW), an on-site appliance that streamlines E911
How do you respond when someone asks for your address? Do you give them a P.O. Box, City & Zip? Or
When 911 is dialed, most organizations know that they need to deliver both the call and the
A well-researched and comprehensive E911 Request For Proposal (RFP) is an invaluable tool when
Cisco Jabber integrates unified communications (UC) capabilities for users, centralizing presence,
With the transition to Next Generation 9-1-1, the role of geographic information systems (GIS) data